PRIVACY POLICY STATEMENT
Metaxeps is committed to protect your privacy and ensure that your personal
information remains safe and secure.
We collect only the information that is necessary to provide our services and
process your orders.
We do not share your personal information with any third party without your consent,
except where required by law.
INFORMATION COLLECTION
We collect information through Email, Phone, Contact Us forms, and Order Forms.
All collected information is protected in accordance with this Privacy Policy and is
never sold or shared with third parties.
The personal information we may collect includes:
- Name and company name
- Billing address
- Email address (primary and secondary)
- Phone and fax numbers
- Order details and place of residence
Some of this information may be optional. Additionally, we collect information
provided in creative briefs to begin work on your order.
We may also collect feedback such as complaints, comments, or appreciation related
to our services.
Technical information collected may include:
- IP address
- Browser type and version
- Operating system
- Date and time of your visit
We may use analytics tools to collect this data to improve user experience.
USE OF COLLECTED INFORMATION
The information we collect is used to:
- Understand your requirements and provide appropriate services
- Process billing and payments
- Communicate regarding order status, updates, and delivery
We may also use your email to send:
- Service updates
- Promotional offers
- New product or service announcements
- Industry-related news
Additionally, collected data helps us improve our services, marketing strategies, and
overall user experience.
PRIVACY OF PAYMENTS
We use secure payment processing methods. All transactions are conducted through
secure connections using Secure Sockets Layer (SSL),
indicated by “https://metaxeps.com/” in the website URL. This ensures that your billing and
payment information is protected during transmission.
CONFIDENTIALITY
We take confidentiality seriously and ensure that your personal information is
handled securely.
Your information is stored in secure systems and is only accessible to authorized
personnel.
We do not disclose your personal information to third parties unless:
- You provide explicit consent
- It is required by law or legal process
AMENDMENTS
We may update this Privacy Policy from time to time to reflect changes in security
practices, legal requirements, or services.
Any updates will be posted on this page with a revised effective date.
CONDITIONS OF INFORMATION DISCLOSURE
We aim to protect your information at all times. However, disclosure may occur if
required to comply with legal obligations such as:
- Court orders
- Legal proceedings
- Government requests
OPT-OUT
You may opt out of the collection, use, or sharing of your personal information at
any time, subject to legal or contractual limitations.
Opting out may affect our ability to provide certain services. You may request the
opt-out by emailing us at
info@metaxeps.com or texting us at (267) 482-9267.
You may also opt out of receiving marketing communications by:
- Replying “STOP” to SMS messages
- Following opt-out instructions in emails
After opting out, you will no longer receive marketing communications. However,
essential service-related communications may still be sent.
Please note that opting out only applies to our communications. You must contact
third-party services directly to remove your information from their systems.
For assistance, reply “HELP” to SMS or contact us via email at
info@metaxeps.com.
OPT-IN AND MESSAGING DISCLOSURE
- Message Frequency: Message frequency may vary
depending on your interaction with our services.
- Fees Disclosure: Standard messaging and data
rates may apply based on your mobile carrier and plan.
- Privacy and Data Use: We collect and use your
information to improve our services and provide a better user experience.
CONTACT US
If you have any questions or concerns regarding this Privacy Policy, you may contact
us through our Contact Us page or via email at
info@metaxeps.com.
